5on Zillow,May 03, 2021
Elizabeth an seasoned and knowledge agent. She was able to find us a home on our ‘dream street’ in our budget during an extremely competitive sellers market. She was also able to coach us to get our existing house prepared to sell for top dollar. I will continue to recommend Elizabeth to friends and family for buying and selling!
5on Zillow,Mar 26, 2021
Liz restored our faith in brokers after our first attempt to buy in Cleveland Heights went poorly because our first broker didn't really hustle. We revisited the properties of interest to us and spoke with Liz to discuss what we did and didn't like about what we'd seen. With 24 hours of focusing on several choices, Liz was inside our first choice with the seller's broker to provide us with a virtual tour (we moved to Cleveland Heights from New York City). The house was lovely and Liz spent over an hour making sure we knew what we wanted to know. We drove to Cleveland Heights the next day to tour the house ourselves, meet Liz in person, and confirm that it was the house for us. Liz helped arrange everything from inspecting engineers to a fireplace specialist to a GC to an environmental engineer; she also provided the names of service providers who could provide cost estimates for items requiring attention. My husband is a real estate professional and was thoroughly impressed by Liz's responsiveness and professionalism from start to finish. This all took place at the height of COVID-19, so her efforts deserve special praise.
5on Zillow,Mar 26, 2021
Liz is an amazing realtor. She spent as much time as we needed in order to make sure we found the house of our dreams and we did!. We didn’t feel pressured to buy anything and she helped us figure out what we really wanted even though it took awhile, so patient! She was available when needed and quick to respond, an important thing in this crazy market when homes sell so quickly! She knows the area and has resources and recommendations for everything needed. She has become a great friend to us.
5on Zillow,Mar 26, 2021
We worked with Elizabeth Murphy when our family of 4 moved from Boston to Shaker Heights in 2020 to be closer to family. Elizabeth was absolutely wonderful to work with. She was on top of her game, vetting every listing for us, sending us regular updates for anything that was worth contemplating and why, and helping us get exclusive acess to properties that we couldn’t find ourselves on any app or website. She also quickly understood what we were looking for and immediately worked with us at the pace that was most comfortable for us. We never felt rushed or pressured in any way to bid or buy, and she was extremely responsive to every question and opportunity that was worth exploring.
She helped us narrow down locations and ultimately negotiate very well and buy *the perfect house* for us. If that’s not enough, after our move, Elizabeth stayed regularly in touch with us helping us find local contractors for landscaping and home improvements, until we were fully settled. Elizabeth is simply the best real estate professional we have ever worked with. This process was for us exactly the way house buying should be!
5on Zillow,Mar 26, 2021
Liz has helped several members of my family buy and sell many homes over the years. She is a consummate professional who has turned into a valued family friend. She always makes it a priority to fully educate herself on the area which is helpful in managing realistic expectations during the process. We couldn't recommend her more!
5on Google,Feb 11, 2021
5on Zillow,Jan 08, 2021
I had worked on updating my house for about 18 months to get it ready to sell. The kitchen was totally redone including all new oak flooring. All the floors in the house were sanded and refinished. Also all the rooms were painted. My problem was that I had never sold a house before and I did not know what had to be done to make it appealing to potential buyers. Brian came over and went through the house with me. He explained to me what I had done properly. He also pointed out improvements that I could make on the exterior of the house and the garage to make it more appealing. These improvements were pretty easy and did not cost a lot in terms of time or money. Brian had a couple ready to look at the house as soon as I was ready. The couple looked at the house on a Friday and signed the papers to buy the house on Sunday. A "For Sale" sign never went up. After the sale Brian continued to help me with various details. He sent me a few items I forgot when I left town. He worked out some details with the Title Company and contacted the gas company when I continued to receive gas bills after the sale. He was always happy to help me with whatever problem I encountered. I believe Brian made selling my house really easy.
5on Google,Dec 09, 2020
Special properties...In the exclusive niche!
5on Google,Aug 08, 2020
I appreciated that Craig Cantrell not only knew my goals for the sale of my property but was able to negotiate the sale based on his knowledge and understanding of Bratenahl. He did a good job matching the sale of the property with just the right buyer.
5on Google,Aug 06, 2020
5on Zillow,Jun 20, 2020
We cannot say enough good things about working with Liz. Going with her as our realtor seriously was the best decision ever. She knew the area, had good contacts, was agressive and helpful, but clearly always had our best interest in mind and we never felt pushed. She got us our dream home in Pepper Pike and sold our home in Lyndhurst all within 1 week of each other. Not to mention also in the middle of the pandemic. We recommend Liz to everyone we know because we wouldn’t be in our amazing new home without her help!
5on Zillow,Apr 08, 2020
Babette Kestner was the best realtor agent that I could have ever asked for. I was a new homeowner so everything was new to me. She was very knowledgeable and informative. She walked me through every step of my home buying process, which made me feel comfortable all the time and made me see the process as something simple. I was constlantly having questions and she was always there to answer them 24/7 no matter the day and time. When we were house hunting, she knew the housing market pretty well. She was very diligent in finding my preferred home style and location. She was alway looking for the best option that fit my needs and advocating and supporting me during the negotiation, inspection and closing. Babette and her Chestnut Hill Realty team were very accommodating to my busy schedule. She made all this process smooth, enjoyable and fun. I will definitely contact her in the future!
5on Zillow,Mar 14, 2020
Mike Armstrong was my real estate agent as I bought a new home and sold my condominium. In buying, he was diligent in seeking out specific listings in my preferred area. He worked closely with the seller's agent during each step of the inspection, negotiation, buying and closing process.
In selling my condo he researched recent sales to assure I received the highest price. He managed the details so that the closing was as prompt and smooth as possible. I highly recommend his assistance, support and attention to detail.
5on Zillow,Mar 09, 2020
Mike helped us sell our old home and buy our new one. He walked us through every step and was great at making the negotiations we wanted. He was friendly and professional throughout!
5on Zillow,Jan 25, 2020
Our experience with Liz was outstanding! She was thoughtful, kind, and so respectful as we went through the home buying process for the first time. She was patient with all of our quirks. Liz helped us to find our perfect house.